LIVE CHAT : CONSTANT CUSTOMER SERVICE
Your Virtual Concierge
Even in a society in which most business can be done virtually, there is no replacement for interpersonal communication. With live chat, the rate in which any and every customer inquiry can be handled is astounding.
Virtual Presence Guarantees Results:
Specially trained agents can make appointments, facilitate after-
hours orders and provide customers with directions to store locations. This prevents the missed opportunities that come from a lack of a virtual presence.
A Seamless Transition :
Each customer will receive a response almost immediately. Our customer service representative will provide the comfort of knowing their needs have been addressed and will be met in a timely manner.
To accommodate to any customer, our chat service will soon transcend language barriers as well by the use of a sophisticated translation program. This means that our customer service representative will be able to converse in Spanish, French, Polish, Russian, and several other Eastern European languages.
Cater Our Business To Yours :
Our chat agents are not focused on a sale, but to provide a professional service through a virtual medium. It is important to us to maintain the company culture already present in your business.
In aligning with your company’s mission, we vow to create a seamless transition between your business’ virtual and physical presence. In order to guarantee client and customer satisfaction through active engagement, each chat is transcribed to allow for a follow-up for any and all leads. Best of all, your online show room can now be fully staffed 24/7, increasing your efficiency, ROI, and revenue.
Ask us about the CYBER HUG and get started today.