LIVE CHAT SOFTWARE
At Today’s Digital Solutions, we only offer the best. We believe our Live Chat Software could be the answer to your website’s innovation needs. Here’s why:
Using our software has resulted in increased customer satisfaction and lower website abandon rates. This means that customer assistance can improve steadily, just by updating how you interact with web site visitors.
Best of all, this software is fully customizable. We understand that every business wants to maintain its individuality. Your website does not have to change significantly. Instead, you will simply adapt the way customers visit your site while maintaining your company’s branding and website style. Becoming fully interactive, your site can yield thousands more visitors resulting in thousands more leads, conversions and sales.
Our Live Chat Software is filled with state of the art features, entirely accessible to you and your customers. The robust niches our software provides include:
- Click-To-Call platform
- HIPPA compliant servers
- Credit card option for e-commerce
- Lead notifications via email or Live Chat user-interface
- Social media integration
- Mobile apps for any device; Mobile, OS and Browser ready
By implementing the Live Chat software we offer, the opportunities for business growth and development are endless. If you choose to use our state of the art software, you have the option of implementing it entirely on your own. You will still receive a great amount of tech support but can choose your own employees to man this software.
Most importantly, this software is safe, private, and McAFee Secure. There is nothing to download so any customer can speak with a live chat agent instantly.
Help Your Business To Evolve
This Live Chat software also features rich productivity tools such as live site monitors, transcripts, reporting tools and surveys. This means you can track what monitor the performance of your live chats, operators and visitors. You can allow visitors the option of providing pre and post Live Chat surveys to monitor feedback. You can query past chats as transcripts for user feedback, business efficiency or provide users with transcripts. We understand that your business must constantly evolve and we want to give you the tools to do so.
Additionally, if you choose, you can implement our software but allow our live chat agents to man all chats all the time. This means your business will receive after hours staffing for customer services as well as lead generation answering services. We train our chat agents rigorously in the fields of customer service and sales so that your business is represented by only the best.
Powerful And Intuitive Tools To Help you Connect With Your Customers, Efficiently.
Chat with our team now and get started today...